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Hotel · Durban · KwaZulu-Natal

The Royal Hotel By Coastlands Hotels & Resorts

A central Durban hotel with sea views, a rooftop pool, and a range of thoughtful amenities, a 20-minute walk from The Bat Centre.

  • Central Durban location
  • Sea views from rooms
  • Rooftop pool and spa
7.8 Very good 4657 reviews Booking.com 7.8 · 4657 reviews

About

The Royal Hotel By Coastlands Hotels & Resorts

The Royal Hotel By Coastlands Hotels & Resorts sits on Anton Lembede Street in the heart of Durban's central district. With 206 rooms, many offering sea views, this 3-star property combines a convenient address with a surprisingly broad set of facilities — from a rooftop pool and spa to a business centre and multiple dining options. It's roughly a 20-minute walk to The Bat Centre, and the city's shops and transport links are close by.

Guest feedback consistently mentions the friendly, professional staff and the quality of breakfast, which is often described as diverse and well-prepared. The property also provides practical touches like a 24-hour reception, luggage storage, a cash machine, and private parking — elements that make it a solid base for both leisure and business travellers exploring Durban.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Central location — Right in the heart of Durban's central district, close to the city centre and shopping centres, and about a 20-minute walk to The Bat Centre.
  • Sea views — Rooms offer views of the sea, adding a scenic element to your stay.
  • Friendly and professional staff — Guests repeatedly praise the staff for being friendly, helpful, and professional, with a sense of ownership and pride.
  • Good breakfast — The breakfast is consistently described as diverse, well-prepared, and delicious, with options like juices, oats, grill items, and scrambled eggs.

Worth weighing

3 to weigh
  • Soft beds — Some guests found the beds too soft, which may not suit everyone's preference.
  • Cafe could improve — While the breakfast is praised, the cafe itself received a suggestion for improvement.
  • No pets allowed — The hotel does not permit pets, so those travelling with animals will need to look elsewhere.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Queen Room

  • 1 Double bed
  • Shower
  • Bathtub
  • Air conditioning

Suite

  • 1 Double bed
  • Shower
  • Bathtub
  • Air conditioning

Deluxe Family Suite

  • 2 Single beds
  • Shower
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Parking & transport

  • Parking
  • Paid airport shuttle

Food & drink

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Coffee shop
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Children's menu

Relaxation & leisure

  • Rooftop pool
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Treatment room
  • Various massages
  • Facial
  • Manicure
  • Pedicure
  • Waxing
  • Body scrub
  • Body wraps

Business & events

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room comforts

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock

Services & safety

  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • 24-hour security
  • Luggage storage
  • Safe deposit box
  • Key card access
  • Smoke detectors
  • Fire extinguishers
  • ATM/Cash machine
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Activities

  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Cycling
  • Golf course
  • Fishing

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.8
Very good 4657 reviews

Guest-rated 7.8/10 from 4,657 reviews

Booking.com · 7.8 · 4657 reviews
7.8Verified guest

“Great breakfast choices, including delicious juices and oats. Service was exceptional, and the pool was kept clean. The location was convenient, though the cafe could be improved.”

7.8Verified guest

“The room was a good size with plenty of towels. There was ample tea and a safe available.”

7.8Verified guest

“The room was neat and had smoke detectors for safety. It had climate control, a personal safe, and a multi-channel TV. The location was close to the city centre and shopping centres.”

7.8Verified guest

“Private parking is available, the reception staff are highly professional, and the facilities are good.”

7.8Verified guest

“Very good breakfast and excellent value for money.”

7.8Verified guest

“A perfect experience with friendly staff, a fantastic central location, budget-friendly rates, and stunning views.”

04 — Location

Getting around Durban

The property sits in Durban.

Getting around: The hotel is on Anton Lembede Street in the heart of Durban's central district, close to public transport and shopping areas.

Nearby attractions: The Bat Centre is about a 20-minute walk away, and the city centre and shopping centres are within easy reach.

267 Anton Lembede Street, Durban, KwaZulu-Natal, 4000, South Africa

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
206 rooms

06 — Questions

Frequently asked

What time are check-in and check-out at The Royal Hotel?

Check-in is from 14:00 until 23:59, and check-out is by 10:00.

Does The Royal Hotel have parking?

Yes, the hotel offers parking on site. Some guests have noted that staff even helped with parking arrangements.

Are pets allowed at The Royal Hotel?

No, pets are not allowed at the hotel.

Does The Royal Hotel have a pool?

Yes, there is a rooftop pool, and guests have mentioned it is kept clean.

Is breakfast included in the room rate?

Breakfast is not explicitly mentioned as included, but the hotel offers an in-room breakfast option and has a restaurant.

Does The Royal Hotel provide airport transportation?

Yes, the hotel offers a paid airport shuttle service.

The bottom line

The Royal Hotel offers a dependable, well-located stay in central Durban, with strong staff service and a praised breakfast. If you're after sea views, a rooftop pool, and easy access to the city, it's a solid choice — just be prepared for the possibility of softer-than-average beds.

7.8A reliable central option with warm service and a good breakfast, if you don't mind soft beds.

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